Did we contact you or your son/daughter?

You may have had a phone call, text, email or letter from us.

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We (YC Hertfordshire at Hertfordshire County Council) are required to keep in touch with all young people over 16 in Hertfordshire until the end of the academic year in which they have their 18th birthday. We do this to let young people know about the opportunities available and the support we can offer. We may offer support to young people up to their 20th birthday.


All young people are required to stay in learning up to their 18th birthday however this could be at college, in an apprenticeship or training as well as at school.

Each year from September through to December we make contact with all young people living or educated in Hertfordshire. This is part of the government's promise to help young people stay in learning until their 18th birthday, so Hertfordshire County Council's have a legal requirement to find out what young people are doing. 


If we have tried to contact you:

You can let us know what you are currently doing by


We try different methods to contact young people and in some circumstances it may be necessary to call on young people at home.The information we receive from you is stored securely by Hertfordshire County Council and used confidentially by YC Hertfordshire to keep in touch with you and helps us to shape the services for young people in Hertfordshire. We also report statistical data to the Department for Education.

You can read more about us and what we do on our About us page.

To see how we look after the information you give us, look at our data protection information

If you are unsure about any contact you have received, please contact our YC Hertfordshire team :

Tel 01438 844766.

Keeping in Touch Team
Post Point SFAR145
Farnham House
Six Hills Way

Prize draws

YC Hertfordshire will decide from time to time to offer a prize draw for young people who complete our online form.

Unless otherwise stated the prize of the monthly draw will be a £20 gift card, no alternative will be given.

Winners of prize draws will be determined by random selection, no correspondence will be entered and the decision of YC Hertfordshire is final.